Thank you for visiting the Northern Beaches Couples Counselling website. This Privacy Policy is designed to ensure any operations conducted by this website, that may impact on your online privacy, are fully disclosed to you.

If you require any more information or have any questions about this privacy policy, please feel free to contact us.

Site Overview: is a website that provides information regarding counselling and therapy services. In order to maintain this website and quality of service, some information is collected from website visitors.

The website operates 3rd party products for data collection and storage, including but not limited to:

– Google Analytics

– Google webmaster tools

– Google Apps

Google products collect information anonymously, however this information is tied to your applicable internet protocol (IP) address. This information is collected and analysed for web traffic optimisation and reporting purposes. The Google privacy statement can be found here.

In addition to anonymously collected user data, personal information may be collected where voluntarily provided by a website user for the purpose of providing a service, including online appointment booking and online counselling services. This information is kept confidential and will not be disclosed to any third party except where required by law.

Personal information may be stored electronically on external data storage facilities. This data is encrypted, and all reasonable measures are taken to ensure information is kept accurate and up to date, and any personally identifying data remains secure and confidential.

You may request access to your stored personal information at any time. You have the right to correct any incomplete, out of date, or inaccurate information. Requests may be made in person, via telephone, or in writing via electronic mail. Click here to view current contact details.

General Considerations:
Log Files:

Like many other Web sites, makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses (see below), type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyse trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

IP Addresses:

Every computer and device connected to the Internet is assigned an Internet Protocol (IP) address. IP address are usually assigned in country-based blocks and can often be used to identify the country, state, and city from which a computer is connecting to the Internet. Because IP addresses need to be used by websites in order for the Internet to function, website owners have access to the IP addresses of their visitors.


Our website is hosted in a shared web hosting server environment, resources are shared with other web domains however all data and information for this site is stored in a secure and encrypted format for use by our administration staff only. There may be exceptional or extenuating circumstances where the hosting providers may have access to our web data for this domain.

Cookies and Web Beacons: does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customise website content based on visitors browser type or other information that the visitor sends via their browser.

Third party cookies may be used, in order to operate external services such as affiliate advertising programs, and website traffic reporting. has no access to or control over cookies that are used by third parties.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

Further Information:

If you have any questions regarding this Privacy Policy and how your personal information is handled, please click here to contact us.

Further information on Australian Privacy Law can be found at